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Hub Manager /Processing Center Manager

Location: Mumbai and Delhi
Job ID: 1471368148
Posted On: 11-08-2022 12:02:18 PM

Profile : Operation
Education : Graduate or more
Experience : 2 Years
Salary : upto 4 LPA
Details :

Responsibilities

  • Make sure cut off times are correct and routes run properly
  • Responsibility for the overall leadership and performance of the Hubs from sales, service, governance, profitability and team
  • Achieving specific sales targets and KPI's as agreed with the Retail Hub and Head of Retail Hub Network
  • Setting clear customer acquisition and cross-sales targets that are consistent with best practice and benchmarked against high-performing hubs
  • Developing and implementing forensic sales measurement and reporting that provides critical insights regarding sales performance, and ensuring performance issues are identified and appropriately addressed in a timely way
  • Accountability for ensuring the Hub Governance & Controls are robust and implemented consistently
  • Contributing, participating and engaging with network strategy and change
  • Delivering superior Customer Experience through assertive leadership, coaching, guidance and staff motivation in line with championing my kind of service "delivering on mystery shopping goals"
  • Responsibility for leading and developing a high performing team ensuring consistently high levels of capability and engagement
  • Managing PDP and team development

Qualifications

  • Working experience in engineering and/or system business is preferred
  • Good communication and interpersonal skill, able to work as part of internal, cross cultural team
  • Five (5) years progressive management and/or operational leadership experience required
  • High degree of time management and organization skills are MANDATORY
  • A high degree of time management and organization skills are mandatory
  • One (1) year management experience required in transportation industry or related area

For any query mail us at: Binita@tqslogistic.com

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